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Privacy policy

By visiting our website and using our services, you understand and accept how we treat personal data in accordance with our privacy policy.

We respect your privacy and right to control your personal data.

We will be happy to tell you what data we collect and why.

The Lausanne Rentals / Rental Lodge Sàrl Privacy Policy describes what data we collect, the purpose of the processing, how you can control your own data and how to contact us. This privacy policy applies when you use applications, web pages and services that are included in an application or on a website operated by Lausanne Rentals / Rental Lodge Sàrl.

Here is a summary of what you can expect when you visit our website:

– We track your web activity for marketing purposes.

– We collect personal information for marketing and communication purposes.

– We process personal information by sending it to integrated email and customer relationship management (CRM) systems for marketing and customer relationship purposes.

– We store personal information in our databases for analysis purposes.

– Your web behaviour and activity may be used for marketing purposes, such as targeting and marketing analysis.

What personal data do we collect?

We collect information primarily from you as a customer. Examples of personal data we may collect are your company name, your name and other contact details such as telephone number, email address or physical address. “Lausanne Rentals / Rental Lodge SARL will update your information from other public records as necessary to maintain the accuracy of the repository.

“Lausanne Rentals / Rental Lodge Sàrl” stores personal data in relation to the following:

1) Notification of a service offered through the various platforms offered by “Lausanne Rentals / Rental Lodge Sàrl”.

2) When you enter your e-mail address or mobile phone number on the site.

3) If you contact us via email, telephone, our websites and social media.

4) If you sign up for an email subscription.

5) When you visit our websites and access our application, including, but not limited to, traffic data, location data, blogs and other communication data, such as IP address, device type, operating system and browser type used for the visit.

Collection with consent

By clicking on the “Accept” or “Send” button, you consent to the personal data (company name, surname, first name, telephone number and e-mail address) that you enter in forms at various points on this site being used for marketing purposes for the services to which you are exposed when you are asked to fill in your personal information. We also collect your IP address, your geographical location and your interests in order to better tailor our marketing to your needs.

By clicking on the “Accept” button, you also agree that we may place a third-party cookie on your computer from the website. This cookie will track you and your online behaviour on other websites in order to provide you with marketing based on your online behaviour.

How do we use the information we collect?

“Lausanne Rentals / Rental Lodge Sàrl” processes personal data mainly for the purposes indicated below and for any other purpose mentioned at the time of collection:

– To provide functionality through one of the solutions offered by “Lausanne Rentals / Rental Lodge Sàrl”;

– To enable good customer service, such as managing your requests, correcting incorrect information or sending information you have requested, e.g. newsletter, white papers, documentation;

– To manage customer profiles, carry out analyses and market research;

– For system administration and to obtain statistical data on the behaviour and uses of our users;

– To develop, deliver and improve our products and services by analysing your behaviour on our websites and applications.

Personal data is also used for analysis purposes to carry out segmentation and targeting, in order to develop personalised offers and services.

To send you information and promotions by SMS, email, app, push or other digital contact channels such as social media as you have an active customer relationship with us;

To contact you via app, SMS, email or post about other offers, promotions or services that we think may be of interest to you, please note that you can opt out of this promotion at any time;

– To provide you with relevant recommendations, offers and personalised services based on the needs of other people with similar behaviours to you;

– To help us develop our site and application to be more useful and improve your user experience of the services offered by “Lausanne Rentals / Rental Lodge Sàrl” by customising the display of services to your profile;

– Send important messages as communication about changes in our legal notices;

– We may share information with other companies who process data on our behalf in order to perform our services, i.e. analysis, distribution or other services to maintain and enforce our terms of use and delivery. However, the processing of personal data always guarantees a high level of security and confidentiality.

“Lausanne Rentals / Rental Lodge Sàrl only works with partners that process personal data within the EU/EEA or with companies that maintain the same level of protection as in the EU/EEA.

About cookies

When you use our website and application, personal data may be collected via cookies. This can only be done with your separate consent. This will store information about your usage and the pages visited. This may include technical information about your device and internet connection such as operating system, browser version, IP address, cookies and unique identifiers. When you visit our websites where our services are presented, various techniques may be used to recognise you in order to learn more about our users. This may be done directly or by means of third-party technology.

Right to be forgotten, storage and disclosure of personal data

You may withdraw your consent at any time by sending us a request via our contact form.

Processing complies with current legislation and means that personal data is not kept for a longer period than is necessary for the purposes of processing. The company will retain your personal data for as long as you have a commercial relationship with us. For marketing purposes, information that is more than 5 years old is not used. This means that data will be deleted when it is no longer relevant or necessary for analysis or direct marketing purposes for which it was collected. Some information may be kept longer if necessary due to other legal requirements. However, the processing of personal data always guarantees a high level of security and confidentiality.

Your rights and choices

You have rights in relation to your personal data and you may request that your stored data be amended or destroyed. “Lausanne Rentals / Rental Lodge Sàrl” will, on its own initiative or on the initiative of the customer, rectify any data it considers to be incorrect. You may also request at any time that your data be deleted or that its use be restricted by contacting us (see “How to contact us”). If you feel that we are not respecting your rights, please contact us.

You can opt out of receiving marketing communications from us at any time by updating your account settings and clicking “Unsubscribe” in the email and SMS communications we send you. You are always welcome to contact our customer service team to help you stop receiving communications from us.

Links to other sites

Where our site contains links to third party websites, websites or material published by third parties, these links are provided for information purposes only. As “Lausanne Rentals / Rental Lodge Sàrl” has no control over the content of these websites or its material, we are not responsible for their content. Neither is “Lausanne Rentals / Rental Lodge Sàrl” responsible for any damage or loss that may result from the use of these links.

How to contact us

For more information on the management of personal data or if you have any questions, please do not hesitate to contact us:

Lausanne Rentals / Rental Lodge Sàrl

This privacy policy applies from 01.09.2023

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